At Metrica Movil we distinguish
Four Main Areas
With 100% trained and competent personnel that provide a personalized experience to our clients. We want our employees to have a limitless mindset that believes in winning as a team, doing the right thing to get great results, and getting better, faster, and stronger each year.
The technological heart of Metrica Movil is the development and integration of solutions.
Thanks to our data intelligence team, we supply and generate value-added IoT solutions and tailor them to our customers needs with a hardware and software integration approach with visibility on MyGeotab.
Performance Innovators in Technical Service (PITS)
PITS is made up of a specialized team whose purpose is to provide personalized attention to corporate accounts that have operations distributed nationwide.
Without the right support, the best technology is not enough and companies does not survive. Quality control and validations ensure the correct use of the technological tools.
Team whose objective is to be the pillar of Metrica Movil in the execution and installation of the solutions offered to our clients at a national level, complying with high quality standards, guaranteeing a timely service that ensures the operability of its units.
On-Site Services Activities:
Our priority is to look beyond the obvious to find the best solutions, and to help make our products, processes and services more practical and user-friendly.
Customer Service technical team that promotes Metrica Movil. Our goal is that our clients value us and become promoters of our brand and culture.
We have a Knowledge Centered Service (KCS) with resources:
Our help desk services are available to users through various means of contact:
Users have a chat-bot that allows them to receive dynamic advice on common questions and concerns.